Industry Stories content

How to drive more transactions and keep customers engaged for your fintech app
When the pandemic began, the usage of digital wallets surged to 83%, and pundits projected the fintech industry would be worth over $10 trillion a year by 2025 (TelecomTV, 2021
Ravi Vaka | Oct 04, 2021

Future of customer onboarding in banks
Creating a lasting first impression in banking starts with a stellar customer onboarding journey. Learn how banks can gain an edge by embracing digital technologies and building an onboarding journey focused on delivering the ultimate user experience to new clients.
Ravi Vaka | Sep 06, 2021

Why personalization matters for ecommerce customer engagement
80% of shoppers are more likely to buy from a company that offers personalized experiences (Epsilon). That’s a significant percentage of users, isn’t it?
Ravi Vaka | Aug 26, 2021

How to convert SaaS visitors into customers
Visitors looking for SaaS products are the ideal audience that visits your website or demo as part of sales or marketing efforts. SaaS is a crowded space; a single customer explores multiple SaaS companies before they finalize the deal
Ravi Vaka | Jul 15, 2021

How Personalized product recommendations impact your eCommerce Sales
Do you think it's always good to have many options? In 2004, American psychologist Barry Schwartz wrote a book called "The Paradox of Choice," where Barry argues that eliminating consumer choices can significantly reduce anxiety for shoppers
Kaustuv Dwivedi | Jun 23, 2021

How to cook up Foodtech user engagement and retention strategies?
Among all major industries, we can say quite confidently that the position of Foodtech is pretty strong. Today, it is not only convenient but essential as well to order in as we get accustomed to new trends
Ravi Vaka | Jun 17, 2021

How can Loyalty program improve CLTV in eCommerce?
If you've been in the ecommerce business long enough, you will know the pain of one-time customers and how difficult it is to retain customers in the long run
Kaustuv Dwivedi | Jun 16, 2021

Transforming the Retail Banking Experience with Gamification
Retail Banking Gamification is a hot topic amongst financial marketers these days and is a killer tool to grab attention, broaden the client base, and provide an amazing user experience
Upshot.ai Team | May 24, 2021

Impact of AI on the Insurance industry in 2021
Artificial Intelligence (AI) is increasingly making a major impact on almost every industry today. Thanks to its innovative usage, we can look forward to a future where humans can concentrate on the decision-making processes and leave routine tasks to automation
Ravi Vaka | May 05, 2021

How to Adapt Technological Shift with Confidence: Omnichannel Retail Experience
COVID-19, as a pandemic, left the world with the worst, and it continues to do so in 2021 as well. With positive cases reported across the globe,
Ravi Vaka | May 03, 2021

Navigating Insurance Customer Engagement Evolution to Become the Industry Leader
In today’s digital world, ‘customer engagement’ has achieved a very prominent spot, especially in the insurance sector. We can instantly relate customer engagement to Amazon for providing a unique and hassle-free experience to customers,
Ravi Vaka | Apr 29, 2021

9 Tips to Improve your SaaS Customer Retention
Remember the old video game called Pac-Man? The idea was to eat as many treats before getting hunted down. You also needed to be the last Pac-Man standing and to be able to achieve that,
Ravi Vaka | Apr 28, 2021