FinTech & BFSI

The banks of 2022 look very different from how they did at the turn of the century. At the same time, the customer of 2022, in their values, expectations,

Shehnaz Abdul Jabbar | May 19, 2022

Imagine having the ability to see into your customers' minds. Would you better understand what they want and how you can deliver it to be a leader in the industry?

Kaustuv Dwivedi | May 12, 2022

Technology has been revolutionizing every passing day, and the trends for various industries have been evolving. Meanwhile, things have changed in the banking and finance industry too

Shehnaz Abdul Jabbar | May 10, 2022

Personal financial apps with Gamification have been a modern trend in the tech world for a few years now. According to Statista, investments in Gamification are estimated to cross the $11.94 billion market value by 2022,

Srinivas Gurram | May 05, 2022

Fintech apps are revolutionizing the way people save, share, and borrow money. It's no surprise that many of us are now managing our money through a mobile app rather than a bank branch

Likitha A | May 03, 2022

Customer journey mapping in the Insurance industry is on the verge of significant transformation -  Digital technologies are transforming multiple aspects of the financial insurance sector

Srinivas Gurram | Apr 26, 2022

The financial service industry is probably the most critical area of the country's economic system. It helps both people and organizations make, invest, and manage money

Srinivas Gurram | Apr 21, 2022

The banking industry is going through a radical shift, and the way we interact with banks has changed tremendously. Being a customer-centric industry,

Likitha A | Apr 19, 2022

Customer engagement in banking is not something we do for fun. Even as adults, we still find ourselves stuck in the world of numbers and compound interests

Shehnaz Abdul Jabbar | Apr 14, 2022

Financial literacy has increased now more than ever. People are aware that savings and investments are essential, but unlike before, there is no need to dig through piles of receipts or go through tedious processes to organize finances

Likitha A | Apr 05, 2022

Acquiring a new customer is far more expensive than retaining an existing customer. Customer loyalty comes into the picture here as your loyal customers use your app more frequently when compared to new ones

Likitha A | Mar 25, 2022

The insurance industry is not exactly associated with the most positive emotions from the customer's point of view. It is generally considered a "low-touch" industry,

Shehnaz Abdul Jabbar | Mar 22, 2022